The shipping fees are automatically calculated at
the checkout based on order details.

Our Service Countries/Areas

Based on our stock warehouses
in the US, Europe & China,  we can send parcels to the following Countries/Areas:

North America: 

Canada | Mexico | United
States

Europe:

Austria | Belgium | Bulgaria |
Croatia | Czech | Cyprus | Denmark | Estonia | Finland | France | Germany | Greece | Holland | Hungary |
Ireland | Italy | Latvia | Lithuania | Luxembourg | Malta | Norway | Poland
| Portugual | Romania | Russia | Slovakia | Slovenia | Spain | Sweden | Switzerland |Turkey |United Kingdom

*Shipping to Russia has been
stopped presently due to the situation.

Asia:

Bahrain | Hong Kong | India |
Indonesia | Israel | Japan | Jordan | South Korea | Kuwait | Lebanon | Macau | Malaysia | Oman |
Pakistan | Philippines | Qatar | Saudi Arabia | Singapore | Taiwan | Thailand | U.A.E.
| Uzbekistan | Vietnam

Oceania:

Australia | East Timor | New
Zealand

Africa:

Egypt | Ethiopia | South
Africa

 

Insurance/Compensation Policy

We take responsibility for
any package damage/loss during delivery! 

Due to the fragility of ceramic/glassware products, Timeofmodern
is taking full responsibility for the parcel lost or damaged matter full or part of the

purchased goods. We will resend the damaged goods free of charge
upon the following conditions:

1. Customers must claim any
damaged/broken parcel content within 3 days(72 hours) upon receipt of the parcel(counting date starts
from the day of parcel delivery according to
tracking statute). 

2. Customers must provide solid
evidence to customer service of Timeofmodern to prove the damaged/broken goods, including the
following information: Air waybill photo of the
broken parcel, and photos of broken pieces. ken parcel, and photos of broken pieces. 

3. Please submit the evidence to
our customer service by email or in the order details of the member center for claiming the
compensation.

4. Timeofmodern will respond to the
request within 24 hours upon receipt of the claims. We will send the damaged pieces in 5 working days free
of charge.

Remark: Customers must provide the correct shipping
address for the safe delivery of parcels. Any parcels lost caused by the wrong address of the
receiver or the wrong phone
number offered won’t be able to get any compensation.

 

Time of Order Processing

TimeofModern order processing
time:

Orders will be processed and shipped in 3 working days after
payment is completed(Ps.: For orders on Monday, shipping will be processed before Thursday; for orders on Friday, shipping will be processed before next
Wednesday).

 

Duration of  Delivery

Timeofmodern is offering the
following 2 types of door-to-door shipping solutions:

YunExpress/4Px Registered Standard
Shipping: 

Tracking number with detailed shipping information available
online.

Shipping duration of destination countries/areas:

 

 

YunExpress/4Px Registered Shipping:

Tracking
number with sending out and delivery information available online. 

Shipping duration of destination countries/areas:

Please check with our customer service for the shipping duration
of other countries/areas.

Parcel Tracking website: https://www.yuntrack.com/track/index?n=y

https://track.4px.com/en

https://www.17track.net/en

VAT & Customs Duties

VAT(Value Added Tax) 

A. Parcel Value under €150:

For customers from EU countries or with a parcel receiver’s address in the
EU(Europe Union), Timeofmodern will collect VAT in the

order checkout value.  Parcel receivers don’t need to pay the VAT to local customs again while the parcel is in
customer’s clearance

procedure, it will expedite the parcel delivery time.

 

B. For parcel value over €150:

EU territory customers should pay for the VAT import values to
customs when the parcel arrives at local customs.

TimeofModern is not responsible for the delay of parcel delivery
due to late processing due to customs issues in destination countries.

Customs
Duty/Tariff in other countries/areas:

Tax/Duties are included for parcel shipping to the US.

For other customs duties outside the EU, customers are
responsible for duties, taxes, and any other charges that your country chooses to impose for the import.

TimeofModern is unable to take control of the customs issues in
destination countries.

AUSTRALIA – All orders above AUS$1000 are subject to import duties. This
figure can vary depending on the value of the parcel,

so please check with the Department of Home Affairs for more
information.

NEW ZEALAND – All orders above
NZD$1000 are subject to import duties. This figure can vary depending on the value of the parcel.

You can get an estimate from the New Zealand Customs Service
website.

CANADA – All orders are
subject to 5% GST.

BRAZIL – All orders are
subject to import duties.

UK – All orders are
subject to the VAT tax and customs clearance fees.  

 

Refusing To Pay Customs Duties                            

If you refuse the
customs fee and the parcel is returned to TimeofModern, the shipping fee will be deducted from your
refund.

By the way, If you’re still unsure about whether you’ll be subject to customs
fees, we recommend contacting your local customs office for more information before placing your order.

 

For shipping to other countries/areas outside the
listing, please get in touch with us at: t[email protected].

 

Last Update: Oct. 25Th, 2023

TimeofModern.com