Warranty

Warranty Policy

Effective Date: [2023-10-30]

Thank you for choosing Time of Modern for your modern lifestyle needs. Our products are crafted with precision and care to enhance your daily experiences. To ensure your confidence in your purchase, we provide the following warranty policy.

1. Limited Warranty Coverage:

• All TimeofModern products are covered by a limited warranty against defects in materials and workmanship.
• The warranty period begins from the date of purchase and varies by product. Please refer to the product-specific documentation for detailed information.
• Warranty Time:
• Glass products: 7 days upon receipt of the parcel.
• Ceramic products: 7 days upon receipt of the parcel.
• Textile products: 15 days upon receipt of the parcel.
• Electric/Lamp products: 180 days upon receipt of the parcel.
• Stainless Steel Kitchenware: 30 days upon receipt of the parcel.
• 
  
• 2. What is Covered:
  

• Defects in materials and workmanship under normal use.
• Manufacturing-related issues affecting the product's functionality.

3. What is Not Covered:

• Damage resulting from accidents, misuse, abuse, or negligence.
• Normal wear and tear.
• Unauthorized modifications or repairs.
• Cosmetic damage, such as scratches, dents, or stains that do not affect functionality.
• Products purchased from unauthorized resellers.

4. Claim Process:

• To initiate a warranty claim, please contact our customer service team at [[email protected]] within the warranty period.
• Provide your order number, a detailed description of the issue, and photographic evidence if possible.
• Our customer service team will guide you through the process and provide instructions on how to return the product.

5. Resolution:

• If the product is found to be defective within the warranty coverage, we will repair or replace it at our discretion.
• If a replacement is not available, we may offer a comparable product or issue a refund.

6. Return Shipping:

• Customers are responsible for shipping the product back to Time of Modern for warranty assessment.
• Time of Modern will cover the cost of return shipping for valid warranty claims.

7. Exclusions:

• This warranty is non-transferable and applies only to the original purchaser.
• Time of Modern reserves the right to update or modify the terms of the warranty policy without prior notice.

For any questions or concerns regarding our warranty policy, please contact us at [[email protected]].

Thank you for choosing Time of Modern. We appreciate your trust in our commitment to quality and satisfaction.

Sincerely,

Time of Modern Support Team